Document Capture and Management

The traditional approach to collection of online documents in order to validate identity has typically been a difficult and time consuming process. The customer is usually required to leave an online transaction and asked to email, fax or physically mail a copy of their supporting documents. Once documents are received, they must be manually reviewed, associated with an account and a paper copy kept as a record of the transaction.

Document Capture and Management Solution Summary

Veratad’s D-CAMS (Document Capture and Management Service) provides a simple way for your online customers to upload a copy of a required document at the time of the transaction. Your customer service team will have access to our management portal where they can review documents and manage communication with your customers.

Our Document Capture and Management Service is designed to work seamlessly with your online processes facilitating collection and management of customer uploaded documents.

  • Fully hosted cloud-based document collection and management service.
  • Customizable back-end functionality.
  • Skinnable branding to match your website look and feel.
  • Quick and simple way to collect documentation without leaving the online transaction.
  • Full reporting on uploaded documents.
  • Audit trail history of transactions including date, time and user.
  • Customizable automated emails for communication with customers.
  • Optional email alerts when a new document is ready for review.

Process Automation with Existing Systems
Veratad’s D-CAMS Solutions are easily integrated with existing Point of Sale Software or websites to seamlessly perform in real time via secure web access.

Virtual Terminal (Call Center or In-Person)
Veratad offers a virtual terminal where your businesses representatives have access to all verification functionality via secure web access.

Veratad’s customers use D-CAMS to supplement online verification processes as well as to offer an alternate method for those who may be not be found in public databases. Here are a few of the industries we serve:

  • Wine and Spirits Distributors
  • Tobacco and eCig Retailers
  • Survey and Lead Generation
  • Insurance and Travel
  • Rated-entertainment Providers
  • Digital Goods & Digital Services
  • Payment Processors
  • Telecommunications
  • Subscription-based Services
  • Call Centers

Are you ready to learn more?

You can call us toll free at 888-510-7343, or just leave your contact information and a member of our team will reach out.

We are looking forward to hearing from you!